Privacy Policy

Privacy Policy

Introduction

Welcome to https://hire-a-yacht-dubai.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in strict adherence to relevant data protection laws and regulations. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and security of your information when you interact with our website, applications, services, or products.

Scope

This policy covers all aspects of your interaction with https://hire-a-yacht-dubai.terratrek.net, including our primary website, mobile applications, online services, and any other features or tools we may offer. However, please be aware that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we handle your personal data when:

  • You use our applications or services as an authorized user, whether as a customer, client, or registered member.
  • You visit and interact with our websites, including by browsing content, making inquiries, or filling out forms.
  • We communicate with you via various channels, such as email, phone calls, text messages (SMS), or newsletters.

Personal Data Collection

We collect several types of personal data to provide and improve our services. This includes:

  1. Account Information: Details related to your user account, including usernames, passwords, and profile settings.
  2. Payment Information: Credit card numbers, billing addresses, and transaction history for processing payments.
  3. Financial Information: Data about your financial status, such as bank account details or investment portfolios (if relevant).
  4. Purchase Information: Items you have purchased from us, order history, and preferences.
  5. Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and other data from your mobile devices to enhance user experience.
  6. Location Data: Your geographic location information, which helps us provide location-based services.
  7. Feedback: Comments, reviews, or ratings you provide to assist us in improving our products and services.
  8. Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms (subject to their privacy policies).
  9. Product Information: Details about the products or services you show interest in or purchase from us.

We gather this information through direct user input, automatic collection technologies, and data received from third parties.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functions like login and navigation work correctly.
  • Preference Cookies: Tailored settings and preferences are saved for a personalized user experience.
  • Analytics Cookies: We use these to gather insights into how users interact with our site, helping us improve its performance.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  • Providing you with services or products.
  • Complying with legal obligations.
  • Resolving disputes or troubleshooting issues.

Once these purposes are met, we will securely delete or anonymize your data.

Security Measures

We have implemented robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

  • Encryption of sensitive data during transmission and storage.
  • Secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and updates to ensure the highest level of data security.

Children’s Privacy

We do not intentionally collect personal information from children under 18 years old. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights (Depending on Your Location)

Your privacy rights vary depending on your jurisdiction. Here are some common rights you may have:

  • Access: The right to request access to and receive a copy of your personal data.
  • Rectification: Correcting inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Requesting the deletion of your data in certain circumstances.
  • Restriction: Limiting the use of your data for specific purposes.
  • Portability: Receiving your data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific or all purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.
  • Appelels/Complaints: Filing appeals or complaints with relevant data protection authorities.

To exercise these rights, please reach out to our privacy team through the contact information provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any significant changes will be notified via our website, and revised policy versions will be posted here.

Contact Information

For any privacy-related inquiries, requests for information, or if you wish to exercise your data rights:

We are dedicated to addressing your concerns and ensuring a transparent and secure data handling process.